The math on missed calls
A full-time front desk hire in Florida runs $38,000 to $45,000 a year with payroll taxes, covers about 40 hours a week, takes vacations, and still misses calls when the desk gets busy. Covering nights and weekends with people means three more salaries.
The AI receptionist runs $500 a month plus talk time. A busy single location handling 400 inbound minutes pays about $800 a month in running costs. That is roughly a quarter of the cost of one human hire, and it answers on Sunday at 2 AM without overtime.
The revenue side is bigger than the savings. If your average new customer is worth $300 and the receptionist books just five callers a month who would otherwise have reached voicemail, that is $18,000 a year in recovered revenue. Run the same math with your own numbers: your average customer value times the calls you miss in a week. That is what unanswered ringing costs you.
What the receptionist does
- Answers every call in seconds, around the clock, weekends and holidays included
- Sounds natural, handles interruptions, and answers honestly if a caller asks whether it is AI
- Explains your services and your approved pricing, and never invents prices, discounts or guarantees
- Qualifies new callers and books real appointments on your live calendar
- Recognizes vendor and spam calls and takes a message instead of wasting your line
- Flags urgent calls for your team with a full summary and transcript
Built for your business, not out of a box
The $49 receptionist apps hand you a dashboard and wish you luck. We build yours for you: your services, your approved prices, your calendar, your booking rules and your escalation contacts, tested against real call scenarios before it ever answers a customer. If it should sound like your front desk, know your treatments or your service area, and follow your rules, that is work we do for you, not homework you get.
Ongoing support included
The receptionist is managed, not handed over. We review transcripts, tune answers that missed, update your prices and services as they change, and watch call quality month after month. All of that is part of the monthly platform fee. And because we are local to Central Florida, a real person from our team can sit down with you when a phone call is not enough.
CRM included
- Every call logged with a summary, full transcript and outcome
- Every caller becomes a tracked lead with source and status
- Website, phone and form leads in one pipeline
- Follow-up on inquiries that did not book the first time
- Daily email digest of calls, leads and bookings
Appointments and retention
- Live availability, so callers are only offered times that are actually open
- Booking confirmations and reminders as part of the managed program
- Reactivation outreach when a client is due to come back
- Review requests after visits, plus seasonal and birthday campaigns
- Built for appointment businesses: med spas, clinics, salons, law firms, home services
Direct pricing
- $2,500 one-time setup. We build the voice, the business knowledge, the booking flow and the CRM, then test it on real call scenarios before launch.
- $500 per month, per phone number, per location. Platform, dashboard, ongoing tuning and support included.
- $0.75 per minute inbound, $1.00 per minute outbound. Billed on actual talk time.
Start with after-hours and overflow calls, watch every call land in your dashboard, then let it take the front desk when you are ready.
